It supports XBOX, PC, and Android.

It offers tri-mode connectivity: • 2.4G wireless & Wired for XBOX consoles and PC • Bluetooth 5.3 for Android

The G7 Pro Wuchang: Fallen Feathers edition is equipped with the latest GameSir Mag-Res™ TMR sticks, combining the precise performance and low power consumption of traditional potentiometer sticks with the exceptional durability of Hall Effect sticks, offering gamers a smoother, instantaneous, and anti-drift gaming experience like never before.

Yes, it features Hall Effect analog triggers with clicky Micro Switch trigger stops. It also includes a Hair trigger mode, activated by holding M + LT/RT.

It has 4 rumble motors, one in each grip and trigger, providing immersive haptic feedback.

It has 4 mappable buttons: 2 mini bumpers (R5/L5) and 2 lockable back buttons (R4/L4).

The latches allow gamers to enable or disable the back buttons to prevent unintended inputs.

The mode switch allows for quick and easy switching between connection modes for added convenience.

Yes, it supports a 1000Hz polling rate on PC via both wired and 2.4G connections.

• Charging Station x 1 • Receiver x 1 • D-pad x 2 • Cable Retainer x 1 • 3m Type-C Cable x 1

Yes, it features a built-in gyroscope with mapping support. (PC only)

Yes, it supports the GameSir Nexus app, enabling advanced customizations such as gyro settings, stick curve adjustments, and button-to-mouse mapping.

Yes, it supports 3.5mm audio output via both wired & 2.4G wireless connections.

Yes, it features a three-part magnetic swappable faceplate and is compatible with faceplates from the previous G7 series. However, its faceplate is not compatible with other G7 series controllers, including the G7, G7 SE, and G7 HE.

If your G7 Pro's trigger loses input, press and hold View + Menu + M to reset the controller.

Then, calibrate it by following these steps:

Ensure that the triggers are in Hall Effect analog mode. Hold View + Menu + Xbox buttons in wired mode, then release them. The indicator light will flash slowly in white.

Make sure not to touch the triggers or thumbsticks, then press the A button. The indicator light will turn off.

Fully press LT and RT three times, and rotate both thumbsticks in full circles three times. Then press the A button. The indicator light will turn solid white, indicating that calibration is complete.

If the issue persists after calibrating and resetting the controller, email us at gamesir@support.com with your order number, store name, order screenshot, and a video showing the issue. Our support team will assist you.

Try performing the Stick & Trigger Calibration via the app or manually.

On the main menu, select the Test icon, then hold Mode button + Menu button to start calibration.

Or follow the manual steps shown in the attached video and written guide:

Enter calibration mode: While the controller is actively connected to your PC or Xbox, hold View button + Xbox button + Menu button until the Xbox button indicator flashes slowly in white.

Calibrate resting point: Do not touch LT, RT, left joystick or right joystick, then press the A button. The indicator will turn off.

Calibrate ranges: Fully press LT and RT to maximum travel three times. Rotate both joysticks to their full maximum angles three times. Press the A button once both operations are finished. The indicator will turn solid white to confirm calibration is complete.

Notes:

1. Manual recalibration may succeed when in-app calibration fails.
2. Perform calibration at a steady speed with gentle movements to prevent data collection errors.
3. Calibration can be carried out via wired or wireless connection.
4. Calibration only affects analog trigger mode and does not impact mouse click mode.

Calibration must be performed with the faceplate installed. Calibrating without the faceplate will produce incorrect range values.

You can normally reset each profile in GameSir Nexus. If you cannot access the app or want to ensure a full reset, perform a function reset by holding View button + Mode button + Menu button. The Xbox button LED will blink three times, confirming all profiles and settings have been reset.

To use 1000Hz polling rate or mouse and keyboard bindings, the controller must switch its protocol and driver from GIP (Xbox Gaming Device) to Xinput (Xbox 360 Controller for Windows).

You can hold Xbox button + Share button to manually switch this mode. During the switch, the controller will disconnect. When you open GameSir Nexus again, it will display the message: "GameSir device detected, please press any key to switch to APP mode."

Firmly plug in the controller without holding any buttons to ensure a full connection — the controller may produce an audible click when properly seated. (Mech White, Shadow Ember, Amber Flame, Plum Purple, Silver, Golden Ombre and Dragon's Dogma 2 Edition G7 Pro Tri-Mode controllers require wired connection for use on Xbox consoles.)

Once the controller is plugged in and your PC or Xbox is powered on, hold the controller’s Xbox button to turn it on.

Notes: The cable guard fits tightly, so the connector may feel fully inserted even when only halfway seated.

Hold one of the following combinations to enter DFU mode: • Xbox button + Menu button • View button + Xbox button + Menu button (hold while plugging in the controller)

The extra buttons are "null inputs", meaning they have no assigned function until mapped. You can configure them via GameSir Nexus (available on the Xbox and Windows Stores), or by using the button sequence described in the manual.

Simplified instructions:

To assign a mapping: Hold Mode button + the remappable button until the indicator blinks, then press the target button you want to set.

To clear a mapping: Hold Mode button + the remappable button until the indicator blinks, then press the same remappable button again.

A video guide covering each method is available. Reference assignments shown below: L4: A button, L5: Y button, R4: B button, R5: X button

Ensure that you have tried the previously mentioned troubleshooting steps:

1. The controller is fully plugged in
2. The cable and ports function properly

In many cases, the issue is software or driver related. For driver-related problems, try uninstalling the driver or manually reloading it. Test each method separately and check for improvements after each operation.

To uninstall the driver: Press Win + X to open Device Manager. Right-click the matching device: • Xbox 360 Controller for Windows (1000Hz mode) • Xbox Gaming Device (250Hz / 500Hz mode) Select Uninstall Device. Do not delete driver files if prompted. Afterwards, click Scan for hardware changes, or unplug and reconnect the controller.

To reload the driver: Press Win + X to open Device Manager. Right-click the matching device: • Xbox 360 Controller for Windows (1000Hz mode) • Xbox Gaming Device (250Hz / 500Hz mode) Select Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer. If multiple options appear, select the latest version and click Next. Close the window once finished.

Ensure you install the correct driver.

You may also troubleshoot the USB Root Hub:

How to uninstall the USB Root Hub via Device Manager: Press Win + X to open Device Manager. Expand Universal Serial Bus controllers. Right-click each USB Root Hub entry and select Uninstall device (do not delete driver files if prompted). Restart your PC and check whether the issue is resolved.

How to uninstall via USB Tree View: Download the tool here: https://www.uwe-sieber.de/usbtreeview_e.html#download to identify the active hub. As an example: locate your "Guangzhou Chicken Run Network Xbox Gaming Device". Find the hub the controller is connected to, right-click the hub > Device Properties > Change Settings > Driver > Uninstall Device. Restart your PC to apply changes.

If the above methods fail and you are running Windows 11, repair system files via Windows Update: Go to Settings > System > Recovery > Fix Problems using Windows Update.

Note: Microsoft no longer provides standalone versions of these drivers; they are now built-in system files.

G7 Pro 1000Hz PC Guide:

1. Set the Report Rate to 1000Hz.

2. Fully close GameSir Nexus.

3. After a short wait, the controller indicator will turn off and back on once, accompanied by a notification sound if system sounds are enabled. This signals a mode switch from GIP (Xbox Gaming Device) to Xinput (Xbox 360 Controller for Windows) in Device Manager. When you launch GameSir Nexus next time, a prompt will appear: "GameSir device detected, please press any key to switch to APP mode".

4. If no mode switch occurs, hold Xbox button + Share button for 3 seconds to manually swap the controller’s input mode. Two indicator blinks mean the controller failed to finish the mode swap.

5. If Steps 3 and 4 do not work, test different PC USB ports (rear motherboard ports perform best; avoid chassis front ports and USB hubs). If all ports fail, restart your PC or try a different cable. A powered USB hub may resolve this issue in some cases. It is also possible that none of your PC’s ports support this function; test on another PC if available.

6. Once the controller enters the required Xinput mode, verify the polling rate using tools such as XinputTest or GamePadla Polling.

Always use the latest version of these tools for more accurate results.

Press the Xbox button on your controller to open the guide. Navigate to Profile & system (your profile icon) → Settings → General → TV & display options → Device Control. Fully disable HDMI‑CEC, or ensure Console Turns On Other Devices and Switch TV Input using controller are not enabled simultaneously.

The Xbox console enforces a 250 Hz polling rate limit, so the 1000 Hz option is only available on PC.

Perform a function reset (hold View button + Mode button + Menu button; the Xbox button LED will blink three times to clear all profiles and settings) to resolve this issue.

You can also switch to another profile: hold Mode button + one of the face buttons. This restores navigation on your console. To repair the problematic profile, use one of the temporary workarounds below:

1. Use a different controller to reset the profile or reassign buttons.
2. Use the Xbox Mobile app as a remote to function as a second controller.
3. Temporarily remap a button to the A button via the Xbox Accessories app.

On Xbox consoles, you can adjust the indicator brightness level. Navigate to Settings > Accessibility > Night Mode > Controller Brightness and adjust the brightness to your preference.

Ensure the headset is fully inserted and sits flush with the port; push it in firmly. This is a surprisingly common solution for audio issues.

Additionally, adjust the following setting: Settings > General > Volume & audio output > Headset audio > Stereo uncompressed. Some users encounter headset malfunctions when selecting other options. If you modified the polling rate, switch it back to 250 Hz to prevent additional problems.

If your microphone does not work: Confirm the microphone is not muted. Check the Xbox menu and look for a red LED near the bottom of the controller. Press the dedicated mute button to toggle mute.

If you own the Wuchang or ZZZ controller and the microphone works in wired mode but not wirelessly, update the firmware for both the controller and dongle.

If you experience microphone echo, disable mic monitoring.

Note: Try reducing headset volume. Loud audio may be captured by the microphone, especially with open-back headphones. You may also unplug and reinsert the headset.

Adjust volume and audio mix using these D-pad shortcuts: Mode button + D-pad Up to raise volume; Mode button + D-pad Down to lower volume. Mode button + D-pad Left increases game volume and reduces chat volume; Mode button + D-pad Right does the reverse.

If audio issues remain after these steps, incompatibility with your headset may be the cause. Test an alternative headset for troubleshooting. Most headsets compatible with official Xbox controllers (CTIA standard) work with GameSir controllers.

On your stick settings page, open the "Advanced Mapping" menu and confirm your settings are applied correctly. If necessary, reset your profiles or perform a function reset (hold View button + Mode button + Menu button. The Xbox button LED will blink three times to clear all profiles and settings).

The controller may be in HID (Android support) mode. Hold Xbox button + Mode button for approximately 4 seconds until the Xbox button indicator blinks twice to reset the PID.

Alternatively, hold Share button + Menu button for approximately 4 seconds until the Xbox button indicator blinks twice to toggle this mode on and off.

Ensure you have completed the previously listed troubleshooting steps:

1. The controller is fully plugged in
2. The cable and ports function properly

Performing a full shutdown (also known as a power cycle) of the Xbox often restores controller detection, especially if the controller works normally on a PC.

Plug the controller into the rear port of the console. With the console powered on, hold the console’s power button for more than 10 seconds until the system fully shuts down and the power indicator turns off. Unplug the console’s power cord from the wall for roughly 30 seconds, then press the power button 10 times to fully discharge residual power. Keep the controller plugged into the rear port, restart the console, and check whether the controller responds.

You can find extra troubleshooting steps here: https://www.wikihow.com/Clear-Cache-on-Xbox-One. Power cycling clears the Xbox cache and resolves a wide range of common issues.

Plug the dongle into a USB port (such as the dock). Toggle the switch on the rear of the controller to the dongle position, then hold the Xbox button to power on the controller and establish connection. (Mech White, Shadow Ember, Amber Flame, Plum Purple, Silver, Golden Ombre and Dragon's Dogma 2 Edition G7 Pro Tri-Mode controllers require wired connection when used on Xbox consoles. The dongle is only supported for PC use.)

Check whether any button has Continuous Trigger enabled. Refer below for details about this function:

Q. What is Continuous Trigger?

A. Normally, if you briefly press and release a button, the input stops immediately. If you hold the button, the input remains active until you release it. When Continuous Trigger is turned on, the input becomes a toggle: a short press registers a sustained hold state, and you must press the button again to cancel it.

This issue has been confirmed to occur when this function is enabled on the A button, for example.

If GameSir Nexus fails to detect your controller, reset the device in wired mode by holding View + Menu + M buttons simultaneously. This restores the controller’s detection mode.

We do not sell separate spare parts such as controller internal components, replacement buttons, USB ports, standalone receivers, or other internal repair parts. All original bundled accessories included with controllers are not available for individual purchase.

The following items are the only official accessories sold separately:

1. Universal data cables
2. Magnetic faceplates for G7 series; Magnetic faceplates for Super Nova
3. G7 Pro dedicated carrying case
4. Detachable joystick caps for G7 Pro and Cyclone 2
5. Joystick anti-friction rings
6. Universal thumb grip caps
7. Chargers for Nova / Nova 2 Lite; Chargers for Cyclone 2; Cooling fan for X5 Lite
8. Wireless dongle for Nova (not compatible with Nova 1 / Nova 2 Lite)
9. Wireless dongle for Cyclone 2, T4, T4 Pro, T4 Pro SE, G7 Pro, Nova Lite and Nova 2 Lite

You can browse all separately sold official accessories via this link: https://gamesir.com/collections/gamesir-accessories

For HID Mode, button remapping can be configured via Steam Input. Follow the steps below:

1. Launch Steam and navigate to Steam > Settings > Controller.
2. Enable Steam Input for Generic Gamepads.
3. Start the controller setup wizard.
4. When prompted to assign the Home/Guide and Share/Capture buttons, skip these assignments by pressing the A button.

The buttons you are testing are assigned to the Shift Layer rather than the Base Layer.

Tapping Shift Layer navigates to this layer, and the button test will display mappings configured for the Shift Layer. Tap Buttons to switch to the Base Layer. When you are on the Base Layer, the button test will show the corresponding base-layer mappings.

Feedback indicates that rotation speed during joystick calibration impacts controller responsiveness. Faster rotational movements during calibration yield higher sensitivity compared to slower rotations.

Basic sensitivity tuning tips: Raw Mode joystick trajectory delivers greater sensitivity than Circular Mode. You can also adjust joystick response curves: For reference, the second curve can be set to mild inversion (values below 50, such as 40) to increase sensitivity. Shifting the value toward the positive range reduces sensitivity.

Polling Rate & Input Latency Technical Explanation

Polling rate refers to how frequently a controller samples and transmits input signals to the host device. Latency is the total delay spanning the polling cycle and actual input delivery.

Polling rate acts as the theoretical minimum latency ceiling:

• 125Hz polling rate = 8ms per polling cycle; the theoretical lowest possible input latency is 8ms
• 1000Hz polling rate = 1ms per polling cycle; the theoretical lowest possible input latency is 1ms

Real-world latency will always exceed this theoretical baseline, determined mainly by the controller’s microcontroller (MCU) processing efficiency and installed firmware. Circuit board design is another critical factor, including PCB layout quality and electronic component grade.

Full End-to-End Input Signal Pipeline

1. You trigger an input on the controller
2. The controller’s polling mechanism detects the input signal
3. The MCU receives and processes the captured input data
4. Processed data is transmitted to the connected host (console, mobile phone, PC)
5. The host registers the input and relays it to your game or software application

Reference video: https://youtu.be/p7JureXjg7U

The M button is positioned underneath the D-pad.

Each GameSir controller can only pair with its original bundled wireless dongle.

Place the controller flat on a horizontal surface. Hold the Mode button + Share/Screenshot button for 3 seconds. The logo LED will flash orange and white alternately at a rapid rate.

Place the controller horizontally on a flat and stable surface. Hold the View button + A button + Home button until the Home indicator flashes red and blue alternately. Calibration finishes when the Home indicator reverts to its normal color.

Controllers equipped with a gyroscope are listed below:

1. Xbox Controllers (Gyro function only available on PC): G7 Pro, G7 Pro Wuchang, G7 Pro Zenless Zone Zero, Tarantula Pro Xbox, T7 Pro Sugar Whirl.

2. PC Controllers: SuperNova, Cyclone 2, Tarantula Pro, Tarantula Pro 8K, Nova, G7 Pro 8K.

3. Mobile Controllers: G8+, X5S, X3 Pro, G8+ MFi (Android only)

1. Toggle the rear switch of the controller to the Bluetooth position. Hold the Xbox button to power on the controller.
2. If the Xbox button LED pulses slowly, press and hold the pairing button located to the left of the headphone jack. Keep holding until the LED surrounding the Xbox button spins circularly, indicating pairing mode is active.
3. On your device’s Bluetooth settings, connect to the device named GameSir-G7 Pro.

Notes:

• The Bluetooth mode of the G7 Pro adopts the HID protocol and is designed for Android devices.
• If pairing mode fails to establish a connection, restart both the controller and your host device, then retry.

If you are using the controller wirelessly, toggle the rear mode rocker switch to either Bluetooth or Dongle mode. This adjustment may also resolve issues even when the controller is connected via wire. If the device still fails to power on, press the reset pinhole button on the back of the controller.

Important Note

The calibration procedure designed for older G7 series models (G7 / G7 SE / G7 HE) will put the controller into firmware update mode, resulting in an inability to power on normally.

If the controller remains unresponsive after all above steps, perform a manual firmware upgrade via a PC:

Firmware Packages & Operation Tutorials

1. Standard G7 Series (Mech White, Shadow Ember, Amber Flame, Plum Purple, Silver, Golden Ombre, Dragon's Dogma 2 Edition) Link: https://drive.google.com/file/d/1wbNI03umg1DE-hbuNp1j9an0r2EbeEpU/view?usp=drive_link

2. G7 Pro Wuchang Limited Edition Link: https://drive.google.com/file/d/1jHdA1OJnj-lCQrfHqujVzdLEVh6yPcp-/view?usp=drive_link

3. G7 Pro Zenless Zone Zero Co-branded Edition Link: https://drive.google.com/file/d/14UBuZEhu_AMBS7qNyntaZP0jeS352Ycv/view?usp=drive_link

1. If the controller cannot power on or power off normally, hold the View button + Menu button + M button until the logo LED flashes. This operation resets all profiles and custom settings of the controller.

2. If the controller buttons stop responding, use a thin object such as a paperclip to press the reset button inside the circular hole on the rear of the controller. This will force the controller to shut down.

Polling Rate Explanation Polling rate refers to the frequency at which the controller checks for input signals. Polling is the process of sampling and detecting the current input state. A higher polling rate delivers more timely and accurate input responses.

Multiple variables can influence polling rate test results, including the following:

1. PC System Load For stable test results, run the test under near-idle conditions with low CPU, memory and disk activity.

2. USB Port and Microcontroller Factors include USB standard (USB 2.0 / 3.0), controller hardware managing the port, and the number & load of other connected devices.

3. USB Hubs Whether a hub is used, the hub’s performance level, and the load from other peripherals connected to the hub.

4. Controller Configuration Gyro toggle status, dead zone settings, installed firmware version and other custom parameters.

5. Testing Software and Version Always use the latest version of testing tools to avoid known bugs. Recommended tools: XInput Tester and Polling.exe.

6. Test Methodology The speed and consistency of joystick rotation performed during the test.

Summary: Due to these numerous variables, minor deviations in polling rate results between different PCs or separate test runs are normal.

Troubleshooting Steps for Connection & Power Issues

1. Swap your USB ports: Prioritize direct motherboard USB ports instead of front chassis ports or USB hubs. Also replace the USB cable with a verified data-transfer capable cable.
2. Toggle the mode rocker switch on the controller rear to an alternate position temporarily.
3. If the controller still fails to power on wirelessly after the above steps, press the reset pinhole button on the back of the controller to perform a hard reset.

If all troubleshooting attempts remain ineffective, manually update the controller firmware via a Windows PC.

Firmware Download Packages & Tutorial Guides

1. Standard G7 Series (Mech White, Shadow Ember, Amber Flame, Plum Purple, Silver, Golden Ombre, Dragon's Dogma 2 Edition) Link: https://drive.google.com/file/d/1wbNI03umg1DE-hbuNp1j9an0r2EbeEpU/view?usp=drive_link

2. G7 Pro Wuchang Limited Edition Link: https://drive.google.com/file/d/1jHdA1OJnj-lCQrfHqujVzdLEVh6yPcp-/view?usp=drive_link

3. G7 Pro Zenless Zone Zero Co-branded Edition Link: https://drive.google.com/file/d/14UBuZEhu_AMBS7qNyntaZP0jeS352Ycv/view?usp=drive_link

Configure Generic Controller in Steam

1. Launch Steam. Navigate to Steam > Settings > Controller > General Controller Settings.
2. Tick Enable Steam Input for Generic Gamepads, then click Begin Setup.

Important tip: When prompted to press the Home/Guide button and Share/Capture button during device input setup, skip these prompts by pressing the A button.

Microsoft imposes certain restrictions, so XInput functionality is unavailable via Bluetooth connection.

For PC gaming, we recommend using the official USB wireless receiver included with the controller. This supports wireless XInput mode while maintaining low latency. If you prefer to stay in Bluetooth Mode, launch your games through Steam to utilize Steam’s built-in controller mapping features.

If your controller fails to work properly under HID Mode, the conflict is most likely caused by software such as Steam Input running on your PC. You can disable the Desktop Layout following the steps below:

1. Launch Steam and navigate to Steam > Settings > Controller.
2. Select Desktop Layout and click Edit.
3. Choose Disable Steam Input.

Ensure the headset is fully inserted and sits flush with the port; push it in firmly. This is a surprisingly common solution for audio issues.

Additionally, you can adjust the settings here: Settings > General > Volume & audio output > Headset audio > Stereo uncompressed. Some users experience headset problems with other options. If you modified the polling rate, switch it back to 250Hz to prevent extra issues.

If your microphone does not work: Confirm the microphone is not muted. Check the Xbox menu and watch for a red LED near the bottom of the controller. Press the dedicated mute button (on supported controllers) or double-tap M button to toggle mute.

If you are using the controller wirelessly and the microphone works via wired connection but fails wirelessly, update the firmware for both the controller and dongle.

If you encounter microphone echo, disable mic monitoring.

Note: Try reducing headset volume. Loud audio may be picked up by the microphone, particularly with open-back headphones. You may also unplug and reinsert the headset.

Adjust volume and audio mix using these D-pad shortcuts: M button + D-pad Up to raise volume; M button + D-pad Down to lower volume. M button + D-pad Left increases game volume and reduces chat volume; M button + D-pad Right does the reverse.

If audio issues remain after completing these steps, the problem may stem from incompatibility with your headset. Test an alternative headset for troubleshooting. Most headsets compatible with official Xbox controllers (CTIA standard) work with GameSir controllers.

Ensure the controller is fully connected. Firmly plug in the controller without holding any buttons to achieve a complete connection — the controller may produce an audible click when properly seated. Once plugged in and your Xbox is powered on, hold the controller’s Xbox button to turn it on.

Notes: Controllers equipped with cable guards may feel fully inserted even when only halfway connected.

Holding one of the following combinations while plugging in the controller enters DFU mode or manual calibration mode: • Xbox button + Menu button • View button + Xbox button + Menu button

An audio tone will play as an indicator; the tone may vary by model.

If the cable is fully inserted, confirm you are using a functional data-capable cable.

After verifying the above steps, perform a full shutdown (also known as a power cycle) of the Xbox. This often restores controller detection, especially if the controller works normally on a PC.

Plug the controller into the rear USB port of the console. With the console powered on, hold the console’s power button for more than 10 seconds until it fully shuts down and the power indicator turns off. Unplug the console’s power cord from the wall outlet for approximately 30 seconds, then press the console power button 10 times to fully discharge residual power. Keep the controller plugged into the rear port, power the console back on, and check if the controller responds.

You may also refer to additional troubleshooting steps here: https://www.wikihow.com/Clear-Cache-on-Xbox-One. Power cycling clears the Xbox cache and can resolve multiple common issues.

To redeem the code, enter it exactly as printed on the paper at https://www.microsoft.com/redeem or https://www.xbox.com/redeem.

Only non-mobile "Designed for Xbox" controllers work on Xbox consoles. If your controller is built for mobile devices or features the GameSir :881 GameSirButton home button logo instead of the Xbox button, official Xbox console support is not guaranteed.

Currently supported Xbox controllers include: T3 Pro Xbox, T7, T7 Pro, T7 Pro Wireless, G7, G7 SE, G7 HE, G7 Pro Tri-Mode, G7 Pro, Kaleid (K1), Kaleid Flux This list may include unreleased products.

On Xbox consoles, you can adjust the indicator brightness level. Navigate to Settings > General > Accessibility > Night Mode > Controller Brightness and adjust the brightness to your preference.

The bundled promotional Game Pass Ultimate code is only valid for new Game Pass Ultimate members. If you have previously subscribed to Game Pass Ultimate, or if you reside in an unsupported region (see https://www.xbox.com/regions), the code cannot be redeemed on your account.

If your account meets the eligibility criteria but you encounter code-related issues listed below:

• "Invalid code" error even with correct entry
• "Code already redeemed" notification
• Code received after its expiry date
• Illegible code caused by poor printing

Please submit supporting evidence (such as photos or a video showing the Game Pass card and the on-screen error message) via email to support@gamesir.com to apply for a replacement code.

Note: We cannot provide replacement codes for other issues such as temporary server faults.

No worries, all GameSir controllers are equipped with overcharging protection, whether used with a charging dock or not. Charging will automatically stop once the controller reaches full battery. Normally, the indicator light turns off upon full charge.

Feature Summary

1. Stick Curves Stick curves define how the controller converts physical stick movement into input signals. Linear curve means input equals output directly (1 input = 1 output). Other curves deliver different response characteristics. Adjust based on personal preference.

2. Deadzone This parameter controls how much stick movement is required to trigger input registration.

• Initial: The distance you need to move the stick away from the center before input is detected. A higher value requires larger stick movement.
• Max: The distance from the outer edge needed to reach full (100%) input. A lower value achieves maximum input with less travel.

3. Anti-deadzone Designed to compensate for fixed in-game deadzones in games without native deadzone options.

• Initial: Adjusts the starting input value once the stick passes the initial deadzone. A higher value produces a stronger initial signal. Improper configuration may appear similar to stick drift.
• Max: Sets an upper limit for stick output. With a lower value, the stick cannot reach 100% input even when pushed fully to the edge.

4. Hair Trigger

• Static: Any trigger movement within the defined range registers as a full 100% pull. More versatile for general use.
• Adaptive: Trigger registers as 100% once entering the range, yet instantly drops to 0 upon minimal release. Works well for semi-automatic firing, but less ideal for full-auto weapons and aiming down sights.

5. Continuous Trigger

• Off: Standard default trigger behavior.
• On: Acts as a toggle. Press once to hold the input; press again to release.

Hair Trigger Troubleshooting Check whether Hair Trigger Mode is accidentally enabled. Adaptive Hair Trigger may cause abnormal input behavior that users often mistake as a hardware fault.

Hold the M button together with the problematic trigger (LT or RT) to disable this function.