Frequently Asked Questions

Controllers equipped with a gyroscope are listed below:

1. Xbox Controllers (Gyro function only available on PC): G7 Pro, G7 Pro Wuchang, G7 Pro Zenless Zone Zero, Tarantula Pro Xbox, T7 Pro Sugar Whirl.

2. PC Controllers: SuperNova, Cyclone 2, Tarantula Pro, Tarantula Pro 8K, Nova, G7 Pro 8K.

3. Mobile Controllers: G8+, X5S, X3 Pro, G8+ MFi (Android only)

We do not sell separate spare parts such as controller internal components, replacement buttons, USB ports, standalone receivers, or other internal repair parts. All original bundled accessories included with controllers are not available for individual purchase.

These accessories are manufactured to be used with the controller and are not sold separately.

Currently, the only items sold separately are:

1.Universal data cable,

2.Faceplate for the G7 series, Faceplate for Supernova, Carrying case for the G7 Pro,

3.Detachable Joystick Caps For G7 Pro & Cyclone 2

4.Anti-friction rings,

5.Thumb grip caps,

6.Charger for nova/nova 2 lite, Charger for cyclone 2，Cooler for X5 Lite ,Dongle for nova(Not for nova 1/2 lite)

7.Dongle compatible with the following controllers: Nova (HD), SuperNova, T3S, Tarantula, Cyclone, Cyclone Pro, X5s, G8+.(It Will not work with Cyclone 2, T4, T4 Pro, T4 Pro SE, G7 Pro, Nova Lite, and Nova Lite 2.)

You can view our separately sold accessories here: https://gamesir.com/collections/gamesir-accessories

No worries, all GameSir controllers are equipped with overcharging protection, whether used with a charging dock or not. Charging will automatically stop once the controller reaches full battery. Normally, the indicator light turns off upon full charge.

The rear extra buttons output null inputs by default, which means they carry no assigned function until remapped. You can configure these buttons via the GameSir mobile app, GameSir Connect PC software, or by following the button combination procedures outlined in the user manual.

Quick operation guide:

To assign mappings

1. Hold the M button + target rear button until the indicator light flashes.
2. Press the buttons you wish to assign.

To clear mappings

1. Hold the M button + target rear button until the indicator light flashes.
2. Press the same rear button again to reset its configuration.

Hold the Mode button and press down the left or right joystick button until the controller vibrates. This toggles between Raw Mode (zero dead zone) and Circular joystick trajectory modes.

Hair Trigger Troubleshooting Check whether Hair Trigger Mode is accidentally enabled. Adaptive Hair Trigger may cause abnormal input behavior that users often mistake as a hardware fault.

Hold the M button together with the problematic trigger (LT or RT) to disable this function.

The turbo function is activated. Hold the M button together with the target button to disable turbo for that single button. Alternatively, double-tap the M button to turn off turbo for all assigned buttons.

Hold the M button + A button. The controller will vibrate to indicate that the face button layout has been swapped.

You may calibrate joysticks and triggers either via the software or manually following the steps below:

1. Switch the triggers to the full travel position. Hold the View ("-") button + Menu ("+") button + Home button. The indicator light will flash slowly in white to signal calibration mode activation.
2. Make sure not to touch the LT, RT, and the left and right joysticks. Press the A button. The Home Indicator will turn off. (If the controller is Nova Lite, Nova Lite 2, SuperNova, or Tarantula Pro, then there is no need to perform the second step.)
3. Rotate both joysticks in complete circles 2 to 3 times. Fully depress both triggers 3 times.
4. Press the A button to finish and exit calibration mode. The indicator will revert to its normal state.

Notes:

1. Manual recalibration may resolve issues when the in-app calibration fails.
2. Perform all operations gently at a steady speed to prevent inaccurate sampling data.
3. Calibration supports both wired and wireless connections.
4. This calibration only applies to analog trigger mode and has no effect on mouse click mode.
5. Always complete calibration with the faceplate installed. Removing the faceplate will lead to incorrect range detection.