G7 SE Tutorial

 

  • FAQ

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    > 1. CONNECT
    > 2. VOLUME CONTROL
    > 3. BACK BUTTONS SETTINGS
    > 4. JOYSTICKS & TRIGGERS CALIBRATION
    > 5. CUSTOMIZATION VIA “GAMESIR NEXUS” SOFTWARE

    1. CONNECT

    2. VOLUME CONTROL

    1. Hold the M button + D-pad’s Up/Down to Increase/Decrease the Master Volume. (10 levels in total

    *There will be a beep when adjusting to the maximum/minimum level.

    2. Hold the M button + D-pad’s Left/Right to Increase game volume while Decreasing voice chat volume/Decrease game volume while Increasing voice chat volume.

    *There will be a beep when adjusting to the maximum/middle/minimum level.

    3. Microphone Mute Function: When your headphone/earphone is plugged in, tap the Microphone Mute button, the indicator will become solid red and the Microphone Mute function is On. Tap again the Microphone Mute button, the indicator will go out and the Microphone Mute function is Off (Default).

    3. BACK BUTTONS SETTINGS

    1. Set R4/L4 button value: Hold the M+R4/L4 buttons simultaneously for 3s. When the indicator blinks slowly, tap the button you want to map to R4/L4. The indicator turns solid to indicate L4/R4 button value is set.

    2. Cancel R4/L4 button value: Hold the M+R4/L4 buttons simultaneously for 3s. When the indicator blinks slowly, tap R4/L4 button. The indicator turns solid to indicate L4/R4 button value is canceled.

    4. JOYSTICKS & TRIGGERS CALIBRATION

    1. Hold the View + Menu + Xbox buttons until the USB-C cable is inserted into the PC’s USB port. The indicator will slowly blink white.

    2. Ensure that LT & RT and the left & right joysticks are not touched. Then Press the A button. The indicator will go out.

    3. Press LT & RT to their maximum travel. Rotate the joysticks at their maximum angles for 3 times. Press the A button. The indicator becomes solid white to indicate the calibration is over.

    4. After the calibration is over, it’s required to unplug and re-plug the controller before using.

    5. CUSTOMIZATION VIA “GAMESIR NEXUS” SOFTWARE

    Download “GameSir Nexus” software at Microsoft Store on Xbox/PC 

    Use the "GameSir Nexus" software to upgrade firmware and create 3 custom profiles. The profile includes button mapping, joystick & trigger zones adjustment, vibration level control, etc.

    *If the R4/L4 button value set in the software is different from the manual setting, the latest setting shall prevail, and the former will be directly overwritten.

    FAQ

    Frequently Asked Product Questions

    Q: G7 SE/ G7 HE doesn’t turn on at all when connected to the Xbox console at all, what do I do?

    A: Please try all the 6 troubleshooting steps below:
    1. Performing a full shutdown of the Xbox can sometimes restore controller detection for other models. When the console is on, hold the power button for 10+ seconds on the console until it forces shutdown. Unplug the AC cord for 10-15 seconds to ensure it's off. Replug and power on, wait for the cold reboot to finish, then it will probably get connected. **(Note: This is the method that works in most cases, if after boot cycle it still doesn't work, we suggest do more such testing)**

    2. Please try another USB cable, And make sure the cable is plugged all the way in.

    3. Tap the Xbox button on the controller while connected.

    4. While connected, Hold the Xbox button on the controller for 5 seconds + to launch

    5. The PID recognition to our controller is probably not successful, while connected, hold Home+M Buttons for 3 seconds ( there should be an indicator sound ) then replug the controller in order to switch to original PID and restore the device recognition function.

    6. Hold Home+Share buttons for 3 seconds while connected to force switch to Xinput.

    Q: G7 SE/ G7 HE is disconnecting constantly.

    A: 1.Please try another USB cable, And make sure the cable is plugged all the way in.

    2.Plugging it into different USB ports, and please make sure you're connecting it to the back of your PC. ( Directly into motherboard)

    3.Please try to upgrade the firmware to the latest version in GameSir Nexus (V6.40). If the latest version doesn't show on Nexus software, please use the manual upgrader on PC:


    upgrade file and instruction video

     

    Q:My G7 SE/ G7 HE is having trouble detected by a PC:

    A: Please try these 4 troubleshooting methods down below:

    1.Please try another USB cable, And make sure the cable is plugged all the way in.

    2.Plugging it into different USB ports, and please make sure you're connecting it to the back of your PC. ( Directly into motherboard)

    3. In Device Manager, uninstall the driver, then scan for hardware changes.

    4. The PID recognition to our controller is probably not successful, while connected, hold Home+M Buttons for 3 seconds ( there should be an indicator sound ) then replug the controller in order to switch to original PID and restore the device recognation function.

    5. Hold Home+Share buttons for 3 seconds while connected to force switch to Xinput.

     

    Q: I’m experiencing stick drift or other **problems on sticks and triggers** for G7 SE/ G7 HE, what do I do?

    A: Please try Stick & Trigger Calibration according to the manual:

    And please also do the function reset by holding the Xbox Button+ Menu Button for 5 seconds.

    Q: I set the wrong key bind in GameSir Nexus now I can't set it back, how do I restore default settings?


    A: Hold Xbox Button+ Menu Button for 5 seconds to run the function reset, or apply default profile using the M+Y Combo:

    Q: The A/B/X/Y buttons or D-pad on G7 SE/ G7 HE is double-clicking or registering the wrong input; The bumper is auto clicking, etc.

    A: Please run the function reset by holding Xbox Button+ Menu Button for 5 seconds, and make sure the firmware on G7 SE/ G7 HE is updated to the latest V6.40 on GameSir Nexus software. If the latest version doesn't show on Nexus software, please use the manual upgrader on a PC:

    upgrade file and instruction video

    Q: Is it normal to have stick drift out of the box for G7 SE when I put the initial deadzone on the Nexus app to 0?

    A: Yes, it's a perfect 0 deadzone in physical sense so the stick will become super sensitive. Set it to 3~5 should make it back to normal.

     

    Q: My mic/headset audio doesn't work when connected to G7 SE/ G7 HE.

    A: Make sure the mic is not muted and the volume is set, and the polling rate setting in GameSir Nexus on PC should be locked at 250hz to avoid potential problems:

    If you could confirm the setting is intact, please make sure the firmware on G7 SE/ G7 HE is updated to the latest V6.40 on GameSir Nexus software. If the latest version doesn't show on Nexus software, please use the manual upgrader on a PC:

    upgrade file and instruction video

    If the audio problem still persist after the upgrade, it could be the incompatibility with certain headset, please try another headset to narrow down the problem. We will get back to your case if the issue is universal on different headsets.

     

     

     

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    Frequently Asked Pre-sale Questions

     

    1. What platforms does it support?

    It supports Xbox Series X|S, Xbox One and Windows 10/11.

    2. Is it a wired or wireless?

    Wired, with 3m detachable USB-C cable.

    3. What are the special features of the sticks?

    The Hall Effect sticks use non-contact magnetic sensors to ensure the sticks never wear down in their lifetime, preventing stick drift. The anti-friction glide rings also provide super-smooth stick control.

    4. Does it have analog triggers?

    Yes, Hall Effect analog triggers with GameSir precision-tuned tech, with 100% Response Area and best-in-class consistent smoothness. There’s also a quick switch to hair trigger mode by holding M+LT/RT until the controller vibrates, perfect for FPS and action games.

    5. What’s the 2 quick latches for?

    It’s used to enable or disable back buttons by toggle them to ON/OFF.

    6. How many rumble motors in G7?

    4, 2 in the grips and 2 behind the triggers.

    7. What can I set with GameSir Nexus software?

    You can create 3 controller profiles by mapping buttons, tweaking D-pad diagonal, fine-tuning sticks & triggers and configuring vibration. Specially, for the sticks, you can set 0 deadzone and switch between Default and our exclusive “Raw” mode. For the triggers, you can set impulse triggers for all games.

    8. Can I switch controller profiles?

    Yes, you can use simple button combinations to switch them.

    Press the M + A/B/X/Y buttons in sequence to switch to the corresponding profile.

    M + Y = Default    M + B = Profile 1

    M + A = Profile 2   M + X = Profile 3

    9. How to control the volume when wearing a 3.5mm headset?

    *It’s for adjusting your headset’s volume. You need to plug in your headset for volume control.

    Control Master Volume: 

    • Hold the M button+ D-pad’s Up/Down to Increase/Decrease the Master Volume. (10 levels in total)

    *There will be a beep when adjusting to the maximum/minimum level.

    Control Voice Chat Volume:

    • Hold the M button + D-pad’s Left/Right to Increase game volume while Decreasing voice chat volume/Decrease game volume while Increasing voice chat volume.

    *There will be a beep when adjusting to the maximum/middle/minimum level.

    10. What’s the difference between G7 SE and G7?