Ask for Help Global

We're here to help.

We strongly recommend you consult the FAQs first. If you still need help, please contact us and we will get back to you within 48 hours. (excluding weekends and holidays)

To help us solve the problem faster, please provide the following information:

1. Please provide us with your ordering number & order screenshot.

2. If it's a product issue, please offer us a detailed description of the malfunction, and send us photos & videos of the issues. We will check them as soon as possible. :)

Contact Us:

E-mail: cs@gamesir.hk (Customer Service)
Discord - Troubleshooting Section: https://discord.com/invite/GameSir (Community & Official Technical Support)