FAQ: Questions about G7 Pro Wireless
For product troubleshooting, we suggest first check the FAQs. and search for similar cases using keywords on our Discord server: https://discord.com/invite/GameSir
If G7 Pro won't turn on/ update failed/stuck in update, reset the controller by sticking the reset button at the back of the controller:
1.Please toggle the mode switch at the back to bluetooth and hold Home button to turn the controller on.Because toggle mode switch to the middle will turn off G7 Pro .
2. If the light is not on after you pressed home button for 2 seconds and poke the hole on the back of the controller for 4 seconds.
3. Sticking the reset button to reset the controller. 
A:1.Please make sure the polling rate is not 1000Hz on Xbox console.
2.Press Home button+ M button for 4s.
Q4:Why G7 Pro indicator light become dimmer when pressing LT/RT ?
A:Hair Trigger Mode for G7 Pro:
Enable/disable hair trigger mode For G7 Pro： Press and hold the M button + LT/RT button for 2 seconds. And do the same combo will disable hair trigger mode.
Q5:Why I can't find G7 Pro in the bluetooth list/why G7 Pro just blinks but won't pairing?
A:In Bluetooth mode, press and hold the pairing button for 2 seconds to put G7 Pro pairing status( Running Light Effect Sequentially Lighting up)
1. What platforms does the G7 Pro Wireless support?
It supports Xbox, PC, and Android.
2. Does the G7 Pro Wireless use a wired or wireless connection?
It offers tri-mode connectivity:
· 2.4G wireless & Wired for Xbox consoles and PC
· Bluetooth for Android
3. What are the special features of the sticks?
It's equipped with the latest GameSir Mag-Res™ TMR sticks, combining the precise performance and low power consumption of traditional potentiometer sticks with the exceptional durability of Hall Effect sticks, offering gamers a smoother, instantaneous, and anti-drift gaming experience like never before.
4. Does the G7 Pro Wireless have Hall Effect analog triggers?
Yes, it features Hall Effect analog triggers with clicky Micro Switch trigger stops. It also includes a Hair Trigger Mode, activated by holding M + LT/RT.
5. How many rumble motors does the G7 Pro Wireless have?
It has 4 rumble motors, one in each grip and trigger, providing immersive haptic feedback.
6. How many mappable buttons does the G7 Pro Wireless have?
It has 4 remappable buttons: 2 extra bumpers (R5/L5) and 2 lockable back buttons (R4/L4).
7. What is the function of the back button latches?
The latches allow gamers to enable or disable the back buttons to prevent unintended inputs.
8. What is the function of the mode switch?
The mode switch allows for quick and easy switching between connection modes for added convenience.
9. Does the G7 Pro Wireless support a 1000Hz polling rate on PC?
Yes, it supports a 1000Hz polling rate on PC via both wired and 2.4G connections.
10. Does the G7 Pro Wireless support gyro?
Yes, it features a built-in gyroscope with mapping support (PC only).
11. Does the G7 Pro Wireless have software support?
Yes, it supports the GameSir Nexus app, enabling advanced customizations such as gyro settings, stick curve adjustments, and button-to-mouse mapping.
12. Does the G7 Pro Wireless support audio?
Yes, it supports 3.5mm audio output via both wired & 2.4G wireless connections.
13. Does the G7 Pro Wireless have a swappable faceplate? Is it compatible with the previous G7 series faceplates?
Yes, it features a three-part magnetic swappable faceplate. And it's compatible with faceplates from the previous G7 series. However, the G7 Pro’s faceplate is not compatible with other G7 series controllers (G7, G7 SE, and G7 HE).
14. What are the differences between the G7 Pro Wireless and the original G7 Pro?
Functionally, the two controllers are identical. The only difference is that the G7 Pro Wireless supports a 2.4 GHz wireless connection for Xbox.
15. What are the differences between the G7 Pro Wireless, G7 Pro, G7 HE, G7 SE and G7?
