FAQ: Questions about Cyclone 2
Frequently Asked Product Questions
1. Cyclone 2 dongle mode is disconnecting.
A: Make sure that you have the matching dongle and controller firmware: V1.1.8 for dongle V3.3.3 for controller.
You can download a later version of the software from https://gamesir.com/pages/gamesir-connect-software that allows the controller and dongle to be updated to 3.3.3 and 1.1.8 respectively.
For the dongle firmware, you can update it while the controller is connected through it in GameSir Connect with the "update firmware" button.
Alternatively, if it failed you can force the update by holding the dongle's sync button as you plug it in (the light shouldn't turn on if done properly) with GameSir Connect open to have it automatically install the latest version.
For the controller firmware, you simply need to plug it in using wire and press the "update firmware" button in GameSir Connect.
You can also force this to the latest version by holding the Logo +Menu buttons while plugging it in with GameSir Connect open.
Also, if there are strong Bluetooth signals, such as 8k wireless devices or nearlink devices, there will be disconnection happening, which might also results the jittering inputs from the buttons & sticks. This can also occur if there are thick objects between the dongle & the controller. The dongle disconnection issue can usually be solved by bringing the dongle nearer to the controller, like using an extended USB. If you're using controllers with a dock, it is suggested to plug the dongle to the usb port of the included charging dock and put it closer to the controller.
2. Q: What Software should I use for Cyclone 2, and what if GameSir Nexus doesn't recognize it?
A: Please use GameSir Connect software to connect the controller via dongle or Cable in Xinput mode.
3. Q: I’m experiencing stick drift/trigger problems on Cyclone 2, what do I do?
A: Please try Stick & Trigger Calibration according to the manual.
4. Q: What should I do if the keys seem to be pressed continuously once I press and the red light is flashing?
A: The turbo function is on. Please double-tap the M button to turn off the turbo.
5. Q: I can’t connect Cyclone 2 to my device through Bluetooth/dongle and the indicator light keeps blinking slowly.
A: Hold the Home Button+ Share Button for 2 seconds to re-enter paring mode, the indicator light should be fast blinking; If it’s connecting to a dongle/receiver, also hold the pairing button on the dongle to make them re-pair.
6.Q: What should I do if the Cyclone 2 firmware upgrade fails in GameSir Connect and the controller doesn’t turn on anymore?
A: Please try to reset the controller by poking the reset hole behind the controller.
7. Q: What if my Cyclone 2 can’t be upgraded successfully?
A: Try to use another cable and USB port (directly plugged into the back of the PC).
We suggest you do not upgrade the firmware if everything is normal.
Manually upgrade with the firmware upgrader file:
Cyclone2 upgrade file and instruction
8.Q: Cyclone 2 doesn't show a green/blue indicator light instead of green when pairing to a PC, and the game doesn't behave properly. What do I do?
A: If you have accidentally switched to DS4/NS input mode, please Hold the View Button + Menu Button to switch between Xinput/NS/ and DS4 modes. The Xinput mode, which has a green indicator light, is the most common mode when connecting to a PC.
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Frequently Asked Pre-sale Questions
1. What platforms does Cyclone 2 support?
It supports Switch, iOS, Android, PC, and Steam.
2. Is it wired or wireless?
Cyclone 2 offers tri-mode connectivity: Bluetooth, wired and wireless dongle connections.
3. What is the specialty of the sticks?
Cyclone 2 is equipped with the GameSir Mag-ResTM TMR Sticks which combines the precise performance and low power consumption of traditional potentiometer sticks with the high durability of Hall Effect sticks, ensuring a higher and more stable polling rate.
4. Does Cyclone 2 have Hall Effect analog triggers?
Yes, Cyclone 2 has Hall Effect analog triggers, perfect for racing games, which also support changing to hair triggers for FPS games and action games via a key combo. In addition, gamers can also toggle between Hall Effect analog triggers and micro switch triggers through trigger locks.
5. How many rumble motors are in Cyclone 2?
2 motors. Cyclone 2 features asymmetric motors in each grip providing realistic and immersive haptic feedback.
6. Can I customize the lighting effect?
Yes, you can adjust and personalize lighting effects through the GameSir Connect software.
7. How many mappable buttons does Cyclone 2 have?
Cyclone 2 is equipped with 2 mappable back buttons.
8. Does Cyclone 2 have Turbo function?
Yes, Cyclone 2 has turbo function with 4 modes: Slow(8Hz), Medium(12Hz), Fast(20Hz), and Off.
9. Can I change the face button layout?
Yes, the default is Xbox layout. You can change the layout by holding 
for 2 seconds.
10. What are the differences between Cyclone 2, Cyclone Pro and Cyclone?
