FAQ: Questions about X3 Pro
Q1:If you can't get the cooler to turn on, or the pass-through charging simply does not work:
There seems to be a PD protocol issue for some certain models of phones, which will result invalid distribution of electricity.
Solution: Change the order of connecting the phone and charging cable.
For example, if: connect phone to the controller > plugged in charger to the Gamepad USB C port > fan doesn't automatically start.
Then try switching order to: Charger > Gamepad USB port > Fan automatically turns on > then connect your phone.
Q2: I can't connect the X3 Pro to my Android phone and the indicator light keeps blinking slowly.
A: Please make follow the 3 troubleshooting steps below:
1.Is the interface physically fully connected? And pls remove the phone case.
2.Make sure the OTG function is enabled in phone settings (commonly on Xiaomi, OPPO, VIVO, Realme, and iQOO phones).
3.Make sure the USB debugging feature on your phone is enabled.
Q3: What should I do if the keys on X3 Pro seem to be pressed multiple times once I press and the indicator light is blinking?
A: The turbo function is on. Please double-tap the Capture Button to turn off the turbo.
Q4: I’m experiencing stick drift or other stick problems on my X3 Pro, what do I do?
A: Please try Stick Calibration according to the manual:
Q5: The pass-through charging doesn't work on my phones:
A: 1.Make sure the OTG function is enabled in phone settings (commonly on Xiaomi, OPPO, VIVO, Realme, and iQOO phones).
Try to change the order of connecting the charging cable and connecting the controller.
Try to use a charger that supports standard PD protocol(Max 9V 3A) or replace the cable.
If all the steps above fail, it is very likely that the device's PD protocol is incompatible.
The maximum input current of the controller: 9V/3A, popular mobile phone models support pass-through charging.
Because the charger charges the phone through the controller, both the phone and the charger need to support PD2.0 and above protocols, the maximum power configuration of the controller to the charger and the power configuration of the phone can be 9V/3A, and the specific power can be charged to the phone depends on the limitations of the phone system.
1. Which devices does the X3 Pro support?
It supports iPhone 15 series and Android phones with lengths between 110-180mm/4.33-7.09in.
2. Does it use wired or wireless connectivity?
It uses Type-C connectivity, thus ensures ultra-low latency.
3. Does it have a battery?
No, it’s a wired controller. There is no need for charging as it is just powered directly by your phone.
4. How can I turn on/off the cooler?
By plugging the Type-C cable into the X3 Pro, it will automatically start working. You can also press S + D-pad Up/Down buttons to increase or decrease the cooler power.
5. Does the X3 Pro supports pass-through charging?
Yes. You can also press S + D-pad Right buttons to toggle on or off the pass-through charging functionality.
6. What are the special features of the sticks?
The GameSir™ Hall Effect sticks use non-contact magnetic sensors to ensure they never wear down, preventing stick drift. Anti-friction glide rings also provide super-smooth stick control.
7. Does it have analog triggers?
No, X3 Pro is equipped with micro switch triggers for faster respond and e-sports sensation.
8. What is the specialty of the cooler?
The cooler features a 900 mm² cooling plate and a maximum efficient cooling power of 12W, ensuring that phones will not overheat even after extended gaming sessions or in sweltering conditions.
9. Does it have rumble motors?
Yes, the X3 Pro controller is equipped with rumble motors in each grip, delivering an realistic and authentic console-like gaming experience.
10. Does it have gyroscope?
Yes, the X3 Pro features a built-in 6-axis gyroscope for enhanced motion control and precision.
11. What is the functionality of the detachable grip set?
The grip set can be easily attached to or detached from the back of the X3 Pro. By attaching the grip, you can enjoy a console-level controller grasp, or detach it to decrease the weight.
12. What are the differences between X3 Pro and X3?
13. What are the differences between X3 Pro and X2s Type-C?
